KNOWN MATTER
ProductsOur standardSafetyFAQ
OUT OF STOCK
Menu
ProductsOur standardSafetyFAQShipping

Privacy

Only the information we need.

This policy explains how Known Matter handles information supplied through product enquiries, orders and customer support.

Effective 23 August 2026

Information collected

We may collect contact details, delivery details, enquiry content, order records and basic site-use information required to operate the store, support customers and meet legal obligations.

Payments

When checkout is available, payment details are handled by Stripe. Known Matter does not store complete payment-card details on its own systems.

Service providers

We use reputable providers for website hosting, order administration, payment processing and customer email. They receive only the information reasonably required to provide those services.

Contact

Privacy questions or access requests can be sent to hello@known-matter.com.

KNOWN MATTER

Straightforward reef-care products in practical sizes, with clear directions and support when you need it.

ProductAll productsReef Calcium RefillSafetyShipping
CompanyContactPrivacyTerms
© 2026 Known MatterVictoria, Australia · known-matter.com